Dr Horton Reviews
DR Horton FAQs
DR Horton is a home construction company in the USA. It was incorporated in 2002 and has a presence in over 90 locations across 29 states.
Is DR Horton a quality builder?
DR Horton reviews on Pissedconsumer.com indicate complaints regarding the quality of DR Horton homes and services, e.g., shoddy construction work, poor customer service, and difficulty getting refunds.
Can I negotiate the price with DR Horton?
Yes. During your consultation meeting or when requesting a quote, find out if you can get any discounts. You may also consider the DR Horton Express Homes, which are more affordable, especially for entry-level homebuyers.
Can I customize a DR Horton home?
Yes. You can customize a DR Horton home to suit your needs, preferences, and personality. Discuss the specific customizations you would like with a DR Horton’s professional.
What is the DR Horton warranty?
DR Horton offers an RWC 10-year warranty for new homes against major structural defects. It also incorporates a 1-year warranty that warranted items will function and operate to standard, and a 2-year warranty on specified heating, cooling, ventilating, electrical, and plumbing systems.
Dr Horton Reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer
Company fixed the issue and I have been provided with full refund.
Couple days later the attorney called and fixed everything and overnighting my $196.00. Ty DR Horton and attorney for making this right!! ( waiting on resolution for paint)
- House built well
- Very nice contractor who cares
- Great upgrades
- Flat paint in whole house
- Loan officer lied
- Home and price
- Numerous warranty items nor the leaking roof
Second DR Horton purchase-huge disappointment for round 2.
User's recommendation: Will have to watch dog it all the way. If you work, not easy!
- Great finance team
- Bad at resolving major issues
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer
Hello. Which state and community did this occur in?
- Unethical
- Not willing to make things right
- Horrible warranty service
- Layout
- Already stated
Poor quality, poor warranty repair
User's recommendation: Avoid this company if you can.
Frustrated to the max with your warranty request form. i fill in the needed info and message says " fill in missing info". there is no "missing info" garbage disposal will not turn on!!!
User's recommendation: get homet phone no's of dr hortons employees so you can get repairs when needed.
- Poor customer service
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Verified Reviewer New Reviewer- Pushy
- Not honest
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer6/20/2022: warranty issues submitted 3/22/2022 prior to the 1 year closing mark. Still no response on cement disintegration and erosion.
Still no resolution on outdoor paint areas that were missed during building process. Missed vents, Hardy board was painted during...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerBuilding debris, erosion blanket, metal stakes removed by DR Horton. Thank you DR Horton.
5/25/2022: A bulldozer and dump truck are currently clearing away the piles of building debris, erosion blanket, metal stakes, and blight left behind after construction. After much bouncing responsibility from developer to HOA to DR Horton, I wish to thank DR Horton &...
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User's recommendation: Stay way.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer
- Built fast for money
- Not satisfaction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer
Nothing has happened. DHR has not tried to contact or resolve anything.
Nothing has happened. Nobody from DHR has tried to reach out to me for anything.
- Poor construction and low quality of materials
- Home is a never ending problem
- Misrepresentation of product
Garage door, there are great discrepancy what the seller told us at time of purchase and time that we moved in. Issues hasn’t been resolved. Perhaps court will determine.
User's recommendation: Let your attorney perches you home, because there Lots of discrepancies between what DR seller told us and what we got. The only ways can be determine is by lie detector test .
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerWondering what to expect since we put a deposit and now hearing so many negative comments. We saw in the model the cabinets were cheap and the bathrooms had bath fitter and not tile but didn’t want the problems we had with a much older home.
Now I am seeing videos on you tube about severe leaks, mold, sloppy work and some new construction companies actually changing the price saying the materials got more expensive. Wish I had not gotten into this dilemma.
Apparently contractors are basically allowed to get away with anything from changing costs to canceling you without notice. The laws protect them not us.
- Floorplan
- Misrepresentation of product
- Lack of concern
- Customer service reps do not help
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerAfter reaching out to DR Horton on numerous occasions we finally received a response telling us that the cabinets we received “meet the equal or better quality criteria that our contract states we are obligated to include in fulfilling our contractual obligation to you.” They even went so far as to say the cabinets cost more than the ones that were in the model. Well, of course.
We signed our contract 6 months ago and construction materials have increased.
Rather than give a buyer what they were told they would receive, they chose to substitute a cheaper product. If you do decide to go with this builder, keep in mind that what you see (and are told) may not be what you get.
- Dr construction and warranty
- Bad service
- Sub standard construction and complete lack of customer care
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Dr.Horton was one my all-time favorite characters on "Days of Our Lives"