As of May we have been trying to get warranty items fixed and repaired. Prior to move in punch items were supposed to be fixed and were not. We were told they would be handled at the 30 day warranty. 3 months later issues still unresolved. Issues such as leaking pipes...Read more
Bought DR. Horton home now learned the wiring at the main circuit box may not meet code. Wondering how the home passed builder inspection if wiring did not meet code. Maybe Dr. Horton is paying someone off to sign off on bad stuff including electrical wiring. Dr....Read more
We're had homes built in the past, never have we experience this level of poor customer service. Building a new home in 2018 has not been a pleasant experience (even though it could've been), people in the front office don't appear to communicate with or know what's...Read more
I didn't like
- Attitude of indifference to homeowners
We sign a contract in April 2018. Was told they had a SPEC home that would be ready for us in July due to our deadline. My husband is moving to Korea for a year. So, he wanted his family to have our home ready and no worries. WELL, that never happened. It is now July...Read more
My contract with DR Horton was cancelled on 05/02 based on notification by my mortgage company that the deal could not work. I still do not have my deposit back. Multiple calls to Tampa and TX reps, and multiple excuses from rep. Nancy Beattie and still no check. My...Read more
Dr Horton - How awful
Poor poor Construction. And plus warranty ticket submitted no response. Poor as *** quality throughout. No accountability
The customer service is excellent and I won't deny that. But the craftsmanship is TERRIBLE, and the products/contractors they use the same. From the get go since I moved to my new home it's been pure depression! No hot water, one of the bathrooms cannot be used because...Read more
Dr Horton - Don’t buy these homes
Very unsatisfactory builders. They lie and don’t care about the right thing to do.
I tried to get them on a new build to enlarge my daughters room too the adjacent room and they said it could not be done ... bull xxxx and they laid irrigation system in yard before ever cleaning it up pipes bottles trash buried and I asked during build to give a level...Read more
Me and my husband are as in the process of building with DRHorton. After a few months went by I decided to read my contract with them and noticed some fraudulent activity in the contract. The sales person we were dealing with at the time submitted a Realtor in our...Read more
Do you have something to say about Dr Horton? What happened? What can we help you with?