Product: Dr Horton House Construction Clear all filters (0 of 140 reviews match)
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Dr Horton - Unacceptable Warranty

Faulty Shower Pan Construction and only having a year warranty on an issue that only can be found out by cutting into drywall and finding out what has occurred from over time, which has been going on from beginning
1.0
Details
Product or Service Quality
Warranty
Product
Dr Horton House Construction
#1444626
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Dr Horton - Pissed off is an understatement
Dr Horton - Pissed off is an understatement
Dr Horton - Pissed off is an understatement
Dr Horton - Pissed off is an understatement
Dr Horton - Pissed off is an understatement
The Superintendent Jason Chenault makes promises that he doesn't keep - just to try and get a "10 star" rating on his survey. He then avoids you, and doesn't follow through - to date he STILL has not had the courtesy to return a SINGLE CALL. We've lived in our house...
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Anonymous
Anonymous

This what they do. Promise promise till you close. Blame the sales people. They want to close since it’s when they get paid. So they don’t want to hold up their commission. Th...

Anonymous
BP

My wife and I are considering a new home by DR Horton, which community in St Augustine is this? Also, how far along was the home in the construction process when you went unde...

1.2
Product
Dr Horton House Construction
I liked
  • Price of home
  • Floorplan
I didn't like
  • Very disappointed with overall workmanship
  • Warranty process
  • Builder
#1440613
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Dr Horton - Complete lack of care, build quality and customer service.
Dr Horton - Complete lack of care, build quality and customer service.
I have been in my new Dr Hortin home for 2 years now and have had problem after problem. The warranty company is completely worthless and will do anything they can to delay repairs until your "1 year warranty" has expired. After multiple complaints to the corporate...
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1.9
Product
Dr Horton House Construction
#1421623
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I have come to feel that DR Horton only cares about you until they get your money and then you must fight them all the time. I have had company on several occasions and they saw the hideous back door of my new home and asked what happened. I am more than a pissed...
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1.7
Product
Dr Horton House Construction
I liked
  • Design
I didn't like
  • Very disappointed with overall workmanship
#1409880
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From start to now, total incompetence from the subs to the Superintendent all the way up to VP of construction in Austin location. Disrespectful, lack of building knowledge, lack of care. It has been 1 week shy of 1 year since I bought this house. I have had nothing...
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1.1
Product
Dr Horton House Construction
I didn't like
  • Lot of lip service
  • Really poor subcontractors
  • Quality
#1400405
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BAD BUILDER/BEWARE I purchased a new home from DR Horton. Poor quality, do not honor warranty without a fight. I called for floor problems ( cracking) Still waiting. Charge you for their mistakes. I had to pay for a closing delay - loan rate was going to expire, PAID...
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2.3
Product
Dr Horton House Construction
#1381272
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Dr Horton - Morally Bankrupt

Built our home over a drain pipe of which they were fully aware. Didn’t discover until we hit it building a pool. They hid behind the Florida statute of limitations and a sympathetic judge to deny responsibility, instead of doing what’s right. Don’t trust them.
1.0
Details
Advertised vs Delivered
Exchange, Refund and Cancellation Policy
Reliability
Staff
Product
Dr Horton House Construction
#1367962
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Dr Horton - Never again
Moved into a D R Horton Express Homes in Princeton Texas 2 years ago and we already have a crack in the driveway electrical problems and a leak in the ceiling you can clearly see the hold so im not understanding how it was overlooked I patched it myself and the whole...
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1.0
Product
Dr Horton House Construction
#1363169
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DR Horton ripped me and a documented 30 homes (so far) driveway pavers falling apart 3 months after moving in - repaired 3 different times. drainage from gutters flood driveway, washes away plants. Other neighbors complaints on water pipes, electrical issues. Dave...
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1.3
Product
Dr Horton House Construction
#1362628
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Dr Horton - Never buy their homes
Dr Horton - Never buy their homes
Here people do not give a dame either does the HOA rules do not matter. Still our bathrooms have not been fixed and even though you still under warranty they don't give a *** So do not ever go though DR Horton for a home as you will regret it 100% Their microwave is...
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Product
Dr Horton House Construction
#1360938
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