Product: Dr Horton Customer Care Clear all filters (0 of 27 reviews match)
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Dr Horton - DRH Refuses to Warranty Plumbing Leak
Dr Horton - DRH Refuses to Warranty Plumbing Leak
Dr Horton - DRH Refuses to Warranty Plumbing Leak
Dr Horton - DRH Refuses to Warranty Plumbing Leak
Dr Horton - DRH Refuses to Warranty Plumbing Leak
Dr Horton - DRH Refuses to Warranty Plumbing Leak
Dr Horton - DRH Refuses to Warranty Plumbing Leak
Dr Horton - DRH Refuses to Warranty Plumbing Leak
We own a home in Water Crest in Conroe, TX. We are approaching our 2-year anniversary/closing date at the end of this month. On November 4th, we discovered there has been a significant leak in the water filtration system at/under the kitchen sink (which was a...
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1.8
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Dr Horton Customer Care
#1400179
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DR Horton damaged my wood flooring, agreed to replace it then later refused to do
DR Horton damaged my wood flooring, agreed to replace it then later refused to do
The builder left a door open in my house prior to closing. Due to rain, there was some water damage on the wood flooring. The builder said that the materials were discontinued and could not match the flooring. They searched for two years, trying to find replacement...
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Dr Horton Customer Care
#1280765
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Dr Horton - I am now under a doctor's care for my blood pressure.

Yes Dr Horton will not respond to my prior attempt after our 30 day warranty. I have pictures to support my claim. I will post them if i do not here back soon from Dr Horton. Also the workers have urinated in our streets and on homes.
1.0
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Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Warranty
Website
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Dr Horton Customer Care
#1270144
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Empty promises and unskilled laborers. I would like to see about contacting an attorney for a class action suit.
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Anonymous
Anonymous

I am surprised based on these comments and my own experience a class action suit has not been started already. All of the comments echo the same complaint pattern and mirror m...

1.0
Product
Dr Horton Customer Care
#1270138
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So, My home is being built; Roof, drywall and windows. I asked if I get credit for appliances (said I know you buy in mass qty and know it won't be much. it's easier than me dragging them to the garage and selling on CL or donate to good will and tax deduction. No, we...
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Dr Horton Customer Care
#1252006
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Sewer pipe break from house to Sewer box, backed up our shower and toilets, a real mess, no one has tried to contact us since this occurred 2 days ago.How can one live like this? Submitted request two days ago, phoned Builder rep, no return call or text, phoned sales...
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Dr Horton Customer Care
#1197902
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I'm thankful to DR Horton. The experience working with Pam Dixon has been fabulous. My wife and I have visited model homes and even worked with a realtor but we haven't come into contact with anyone like Pam. She exemplifies professionalism and know her job well. We...
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5.0
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Dr Horton Customer Care
#1185104
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Shoddy construction, unprofessional staff, issues go unresolved, staff is rude and condescending.Worst experience of my life! Many issues were noted on my original walk through. Few were addressed at final walk through the day of closing. Closing was a nightmare. Final...
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1.4
Product
Dr Horton Customer Care
#1003094
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I had to get approval for my shed,gutters on the house and anything else I want to do but people can put up basket ball goals all over the subdivision without any approval.It's starting to look like the projects instead of a place you want to live.At our hoa meeting...
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Dr Horton Customer Care
I liked
  • Katie toups
#980466
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I tried to contact DR Horton several times here in Orlando to report this issue. They never replied to my emails or phone calls. I sent my daughter to their office to let them know that the kids have to have internet service for home work and the lady in warranty was...
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Dr Horton Customer Care
I didn't like
  • Really poor subcontractors
  • Ignored me for a big issue
#926645
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