Product: Dr Horton Customer Care Clear all filters (20 of 20 reviews match)
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Shoddy construction, unprofessional staff, issues go unresolved, staff is rude and condescending.Worst experience of my life! Many issues were noted on my original walk through. Few were addressed at final walk through the day of closing. Closing was a nightmare. Final...
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1.4
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Dr Horton Customer Care
#1003094
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I had to get approval for my shed,gutters on the house and anything else I want to do but people can put up basket ball goals all over the subdivision without any approval.It's starting to look like the projects instead of a place you want to live.At our hoa meeting...
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Dr Horton Customer Care
I liked
  • Katie toups
#980466
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I tried to contact DR Horton several times here in Orlando to report this issue. They never replied to my emails or phone calls. I sent my daughter to their office to let them know that the kids have to have internet service for home work and the lady in warranty was...
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Product
Dr Horton Customer Care
I didn't like
  • Really poor subcontractors
  • Ignored me for a big issue
#926645
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Dr Horton Customer Care Review

#917415
1.0
Details
Run! Do not use DR Horton. I had the Worst experience with them! I feel like my home will never be done. All I hear is another week, another couple days. And here we are two months later and still waiting from our original settlement date. The only compensation was a ceiling fan. Please stay away from them. They will cause you nothing but hassle.
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Dr Horton Customer Care Review

#850773
2.3
Details
Pray...Pray...Pray. Carpenters speak spanish and most do not understand English. Most specialty work is done by independent contractor. Haste creates waste. Big time. I will never build with a corporate builder again period.
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Dr Horton Customer Care Review

#841096
2.5
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The models are beautiful but costumer service is very, very bad. Review everything before closing and even though you have one year warranty do not sign the closing after you make sure everything is set. Take the feature book and look that the appliances are the one offered, mine wasn't and I am fighting with the seller to replace them with the one offered.
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Horrible horrible service.As far as the loan goes. They'll ask you for paperwork tyre to four times and even when you asked them to make sure nothing else is needed , and they assure you nothing else is needed , one or two weeks before closing they'll ask you to get a...
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Dr Horton Customer Care
#912478
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Where to start....From the lies told by their sales staff, to "tying" is to use their mortgage and title company in order to receive the lip service promise of partial closing costs being paid- to this... A horribly constructed home with bad follow up service. They...
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1.5
Product
Dr Horton Customer Care
#902271
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I made a deposit on a new home on July 19,2016.on the 20th they informed me that my credit would not qualify for a mortgage. one day later, after telling me they couldn't help me, they deposited the check and pulled money from my account. Since then i have been trying...
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Anonymous
Ben There

Standard scam with this organization and their mortgage associate. As hundreds of others have said...stay away from this outfit.

Anonymous
Anonymous

Horton's mortgage company was pushed for me to go through which I attempted to do. Excellent credit but after two months of endless documentations...some provided as many as ...

Product
Dr Horton Customer Care
#893206
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Also, the HOA is not in litigation against DR Horton for defects and code violations. Now, we can't sell and we can't refinance. We are stuck in a DR Horton piece of you know what CONDO. How do those cheaters still operate. Someone needs to stand up against them and...
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Anonymous
Anonymous

The builder cheats cause they write good contracts and homebuyers do not read carefully or fully understand them.The contract means EXACTLY what is says. If you have concerns ...

1.6
Product
Dr Horton Customer Care
I didn't like
  • Construction
#845149
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We recently moved to our new DR Horton home in SC from New York and all I can say is highway robbery. I put out yard ornaments and got fined. Every thing I want to do to my OWN home I have to pay the HOA a fee. The HOA does nothing for the place yet we pay these...
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1.0
Okatie, South Carolina
Product
Dr Horton Customer Care
#836904
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They always checked in to make sure everything was going great from the time I viewed a home since now after moving in. DR Horton did a great job hiring these two amazing workers. I would say I love my home and have had no issues and can trust if anything comes up...
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Anonymous
Anonymous

You haven't lived there long enough for issues to surface...

5.0
Product
Dr Horton Customer Care
I liked
  • Customer service
  • Floorplan
  • Professional
#834244
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Two years ago my wife and I purchased a mostly completed home from DR Horton in the Oklahoma City area. It seemed like what we'd been wanting in our 'forever' home to finish raising our family in and we moved forward with purchasing it with great anticipation. DR...
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1.3
Perry, Oklahoma
Product
Dr Horton Customer Care
I liked
  • Website is in english
I didn't like
  • Attitude of indifference once my money had been collected
  • Lack of any sense of wanting to make the problem right
  • Complete inability to follow through on any promises
#811031
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