Product: Dr Horton Customer Care Clear all filters (0 of 24 reviews match)
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DR Horton damaged my wood flooring, agreed to replace it then later refused to do
DR Horton damaged my wood flooring, agreed to replace it then later refused to do
The builder left a door open in my house prior to closing. Due to rain, there was some water damage on the wood flooring. The builder said that the materials were discontinued and could not match the flooring. They searched for two years, trying to find replacement...
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Dr Horton Customer Care
#1280765
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So, My home is being built; Roof, drywall and windows. I asked if I get credit for appliances (said I know you buy in mass qty and know it won't be much. it's easier than me dragging them to the garage and selling on CL or donate to good will and tax deduction. No, we...
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Dr Horton Customer Care
#1252006
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Sewer pipe break from house to Sewer box, backed up our shower and toilets, a real mess, no one has tried to contact us since this occurred 2 days ago.How can one live like this? Submitted request two days ago, phoned Builder rep, no return call or text, phoned sales...
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Dr Horton Customer Care
#1197902
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I'm thankful to DR Horton. The experience working with Pam Dixon has been fabulous. My wife and I have visited model homes and even worked with a realtor but we haven't come into contact with anyone like Pam. She exemplifies professionalism and know her job well. We...
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5.0
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Dr Horton Customer Care
#1185104
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Shoddy construction, unprofessional staff, issues go unresolved, staff is rude and condescending.Worst experience of my life! Many issues were noted on my original walk through. Few were addressed at final walk through the day of closing. Closing was a nightmare. Final...
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1.4
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Dr Horton Customer Care
#1003094
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I had to get approval for my shed,gutters on the house and anything else I want to do but people can put up basket ball goals all over the subdivision without any approval.It's starting to look like the projects instead of a place you want to live.At our hoa meeting...
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Dr Horton Customer Care
I liked
  • Katie toups
#980466
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I tried to contact DR Horton several times here in Orlando to report this issue. They never replied to my emails or phone calls. I sent my daughter to their office to let them know that the kids have to have internet service for home work and the lady in warranty was...
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Dr Horton Customer Care
I didn't like
  • Ignored me for a big issue
  • Really poor subcontractors
#926645
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Dr Horton Customer Care Review

Run! Do not use DR Horton. I had the Worst experience with them! I feel like my home will never be done. All I hear is another week, another couple days. And here we are two months later and still waiting from our original settlement date. The only compensation was a ceiling fan. Please stay away from them. They will cause you nothing but hassle.
1.0
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Dr Horton Customer Care
#917415
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Horrible horrible service.As far as the loan goes. They'll ask you for paperwork tyre to four times and even when you asked them to make sure nothing else is needed , and they assure you nothing else is needed , one or two weeks before closing they'll ask you to get a...
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Dr Horton Customer Care
#912478
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Where to start....From the lies told by their sales staff, to "tying" is to use their mortgage and title company in order to receive the lip service promise of partial closing costs being paid- to this... A horribly constructed home with bad follow up service. They...
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1.5
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Dr Horton Customer Care
#902271
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