2.8
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Warranty
Website
1 comment

The reason for my review is to warn other home buyers away from DR Horton. Being new to SC, I've never seen "swales" in landscaping to control water run off from one's property.

I have complained to the Warranty Department of DR Horton about the location of this "swale" in relation to the patio and proposed screen room (Both additions to existing home layout). I am told that according to SC building code, it has to be 10 feet from the foundation. However, the patio and screen room could not have been accounted for even though this was a known addition from the start of the project. I have requested to have the yard re-graded and basically I am being ignored and laughed at and was asked the question "why did you close if it was a problem?" strike it up to being naive and trusting of such a well-known company.

The pictures below are of both the beginning of the project and the end. There are ruts in the "Swale" due to over watering and mowing... this is not my complaint... looking at the original picture, there is nothing to indicate they would grade the yard to have a hill and then a swale.

I am totally disgusted with the yard and experience sadness and anger every time I look at it. They also wondered why I rated them an overall 3 on our 6 month survey....REALLY????

Review about: Dr Horton House Construction.

Reason of review: Bad quality.

I didn't like: Poor landscaping choices, Construction manager unprofessional.

Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1503925

The home builder gets a 2 star review because of a nearly invisible (in the photos) bump in your backyard?! Maybe you should review the actual home!

You May Also Like