Dr Horton
Reviews and Complaints
Dr is the worse builders home
User's recommendation: Take this builder from Ga
Doorbell activation
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Verified Reviewer | Monument, ColoradoResolved: Homes for lease in Las Vegas Nv
All taken care of.
I have tried to contact them and the Cushman/Wakefield office but no luck
I wanted to inform this company of a possible scam using DR Horton homes
We are relocating from Colorado so we can only do phone calls or online but this website I think is a faud
Thank you for your time
Plumbing issues. Basement flooded
Preferred solution: I need to get the problem fixed, and the property that was ruined by the flood
About my house
User's recommendation: Do your homework
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Verified Reviewer | New Smyrna Beach, FloridaUnable to get answers
User's recommendation: I would not recommend this builder
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Verified ReviewerDR Horton needs to be held accountable
Closed on a D.R. Horton house in Heather Glen community located in Little River SC on September 16, 2022.
Sales person, Hannah, for DR Horton told us many lies regarding what our house would come with. Extremely disappointed that the house promised was not close to the house we received. Quality of materials used was poor and the work completed by the contractors was extremely messy and very poorly done. Contractors work was sloppy, paint splatter through out house, house was very dirty even after the cleaning contractor finished, had to hire our own cleaning people to re-clean the house, work was incomplete when we moved in, 3 months later still waiting on work from punch list to be completed.
Cannot get D.R. Horton to respond to request.
I would never do business with D.R. Horton again.
- Good location
- Read information submitted
Preferred solution: My house issues completed as promised
User's recommendation: Do not buy a home from D.R. Horton
Roof repairs
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Verified ReviewerDishonest
They still haven't contacted us or reached put regarding further warranty requests we submitted
Once they don't show up, representative will apologize then ask another day to reschedule.
Upon our walk through before closing, we marked everything we noticed that needed to be fixed using colored stickers. After we moved in, we noticed that not only were the things we marked not fixed, but the stickers were removed as if to imply they corrected the problems. This seems incredibly dishonest.
Our vent to the dryer was roofed over, which had to be intentionally done. We had been trying to use our dryer for over a week before that problem was found from an independent contractor we hired to inspect the roof.
This was an incredible safety hazard and fire risk.
During grading of our backyard, our internet went out.
My husband traced the problem to a cut line in the backyard that was coiled and buried. This let me know that not only did the person that cut the line realize they had done so, but they tried to cover it up.
- Appears to be a beautiful home
- Customer service reps do not help
- Builder
- Construction
Preferred solution: For other consumers to be aware
User's recommendation: Don't use this company
Poor Workmanship
Preferred solution: Drywall repair
User's recommendation: Stay clear of this builder
Building homes above us
Horton is building homes above us in Liberty Lake Wa.on our ridge. The new homes will looking down into our bedroom and leaving us no privacy.
They started their project and never contacted homeowners below their new project as to how we would feel having homes above us.
Their project creates an environmental impact on the community and wildlife in our area.
It creates drainage issues that were never addressed with us as well as water pressure issues.
They could do away with lots 4 thru 12 and still have enough homes to make them their millions...
But, they never asked us.
All this falls onto deaf ears. As they are money hungry, soulless vermin and I hope Carma comes back to them in the worst way.
User's recommendation: Stay away
Spent four months trying to get our sprinkler system fixed. Meanwhile, I almost had to take out a loan to pay the water bill.
Water bill was extremely high, so our yard service said they thought we had a leak. We asked the building superintendent to come look and he agreed.
It was a couple of weeks before the irriigation company came to look. They dug around and said they fixed it. Still had water standing and the sprinklers weren't evenly distributing the water. Next water bill was even higher.
We had called the bldg. super and he got some more people to come back out. They dug around and said they fixed it. They didn't.
Next water bill was higher (only two adults live here; it's not like you have kids playing in the sprinkler all summer). Meanwhile, I had plants dying.
We turned off the system completely, and the next water bill was still high. Finally, some people came and said they fixed it, and it appears they knew what they were doing, but I lost about $1000 worth of plants and lots and lots of aggravtion.
User's recommendation: Don't buy from DR Horton, especially in neighborhoods that they call Express Homes. That just means that they use *** materials and *** workers and charge WAY more than the houses are worth.
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Verified Reviewer | Saint Augustine, FloridaRode in common area landscape and clean up not completed
- Home is a never ending problem
- Poor work quality
Preferred solution: Yes finished cleaning up and landscape the common areas at Saint Augustine grass is required
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Verified Reviewer | Aiken, South Carolina1 Year Warranty Not honored
11/1/2022 Warranty Issues submitted on 3/22/2022 (prior to the 1 year anniversary) remain pending with no correspondence from DR Horton. New Issues have risen:1.
Carpeting is matted and has humps and slackness - in a room we never use.2. Office carpet is matted and...
6/20/2022: warranty issues submitted 3/22/2022 prior to the 1 year closing mark. Still no response on cement disintegration and erosion.
Still no resolution on outdoor paint areas that were missed during building process. Missed vents, Hardy board was painted during...
1.
Paint issues: outside hardy board painted during rain, the paint is washing off and non-existent on sides of board. Several Vents were not painted and some were - inconsistent painting.
2. Paint issues: no resolution to warranty repair of nail pops, and wall issues. Representative can not find 'paint color' from new home.
3.
Sidewalk cement is eroding under gutters and from rain.
Substandard cement/concrete that is disintegrating.
4.Bathroom fan hazard: Burning smell noted in bathroom. Electrician called to troubleshoot (see photos) Burnt areas on fan Fire averted.
Preferred solution: Deliver product or service ordered
Warranty issues
D.R. Horton built a low quality home and sold us.
Ceiling leaks for every rain. Steven P Hambrick, Division Compliance Manager always tries to find reasons to deny warranty. Spilled water in up stair's toilet room is leaking directly into downstairs laundry room. Instead of fixing the grout or sealing the tiles properly, Steven P Hambrick is saying that I shouldn't spill water in the toilet room.
He said 'since there is no drainage in toilet, it is designed to leak from ceiling'. He was very rude and denied to send this denial explanation in written form. I lost money but I am loosing my mental health as well.
I won't be buying a D.R. Horton home again.
- Chep price
- Cheap quality
Preferred solution: fix the issue
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All good everything was taken care of , it seems to me that the numbers were wrong , it was a legitimate and we are now working with the lease office to get us a home , not a scam at all it was the phone number mix up that is why we ended up with a overseas call . DR HORTON had nothing g to do with the phone number mix up Just make sure you call the right number before you call