If "America's Builder" means half-assed work completed by inexpensive unskilled laborers, then I guess they nailed it on the head. I currently own a D.R.
Horton and had a handful of problems that were not addressed prior to us closing (as in 80% or more of our walk-through repair list not having been completed prior to closing). In speaking with the builder and sales team for our home, we were told numerous times that the structure of the home is great, but the aesthetic features always have problems. Here is a list of structural and aesthetic problems we have noticed with our brand new D.R. Horton home: severely uneven foundation (rounds in one area of the home), uneven tile word (tiles laid uneven as well as not spaced properly), window frames are noticeable not square, the A/C unit was faulty upon move-in even after the inspector approved it.
Finger prints on ceiling, frog tape hanging from ceiling, tape from the walk through still in place after move-in, cabinets stained and sealed improperly (seal build-up, uneven stain, areas of cabinets not stained completely), chips in granite countertops. The list could go on. Now, I've moved on from accepting the fact that D.R. Horton is not a reputable builder, and I am making my home the best I can and hope I get something in return upon its sale in the future, but the real reason for this post involves the home next door.
This family closed on their home at 11am this morning, that was approximately 32 minutes ago. Today D.R. Horton has a crew painting the interior of the home, installing a new A/C unit, among other things that should have been addressed and completed days prior to the closing of the home. Also, there's no telling if they'll have an inspector come by to inspect the installation of the new A/C unit.
D.R. Horton does not offer a final walk-through of the property, in fact I believe they do this so they can walk away from unfinished tasks that ultimately do not get addressed by the warranty team. So this family may walk into their brand new home with unfinished work and no real accountability from the builder, since they don't bother to inform you when their warranty team is experiencing a high volume of requests and sometimes walk away from jobs unfinished. If you are looking to build a D.R.
Horton home, I suggest you do more research for a reputable builder in your area. I would suggest looking into David Weekley homes (our previous home was a DW new build in the Houston area), Lennar/Village, or Plantation Homes, as these three builders are wonderful to work with and build beautiful homes and hold up to their promises.
Review about: Dr Horton House Construction.
Reason of review: Bad quality.
Preferred solution: Hire contractors that are skilled in their specific domains and keep your employees happy so the company doesn't have a high turnover rate..