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1.6 Based on 83 reviews
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  • Customers like
    • Floorplan 7
    • As a dr horton homeowner i am family and help is there 3
    • Price 3
  • Customers don't like
    • Lot of lip service 6
    • Quality 6
    • Unethical 6

Century Link came to install internet service and advise me there were no phone jacks in the home. I tried to contact DR Horton several times here in Orlando to report this issue. They never replied to my emails or phone calls. I sent my daughter to their office to let them know that the kids have to have internet service for home work and the lady in warranty was very rude and did not call me as she said she would. I tried to speak with her on... Read more

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I own a DR Horton home in(Rosser Farms) Bessemer Alabama. I have water damage due to no flashing being installed over a window. Ive made 2 warranty claims, with NO response back. Im planning to get my attorney involved.

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We bought a DR Horton home on Prairieville, LA. We have essentially a bowl in our backyard. This one area will not drain, however the rest of the yard drains well. We called the warranty company, after over a month of follow up they wrote our issue off as erosion. Clearly had DR Horton properly leveled our lot at construction this would not be an issue.

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Have built 4 homes over the years and they are by far the worst builder we have used. The so called builder in this neighborhood is not hands on in any way. The sales manager will tell you anything and they back track after the fact and say well the city doesn't want us to do it that way. They missed adding my sons patio on to the back of the house. Had to redo to whole roof and did not add the slab that should have been there originally. ... Read more

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So my family signed papers in May of 2015 for our home. We purchased a premium lot and a fairly large home. The community was fairly new and no other houses were being built around ours. So fast forward to September 2016 and we STILL have yet to move into our new home. Mind you we paid a bunch of money up front but our house and it sat for MONTHS without any work. The issue is still outstanding and we don't even have a closing date at this... Read more

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Run! Do not use DR Horton. I had the Worst experience with them! I feel like my home will never be done. All I hear is another week, another couple days. And here we are two months later and still waiting from our original settlement date. The only compensation was a ceiling fan. Please stay away from them. They will cause you nothing but hassle.

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Horrible horrible service. As far as the loan goes. They'll ask you for paperwork tyre to four times and even when you asked them to make sure nothing else is needed , and they assure you nothing else is needed , one or two weeks before closing they'll ask you to get a lot of paperwork LAST MINUTE ! And don't even think about post sale support. Once they sell that house you you you won't hear about them no matter how many times you try to... Read more

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Purchased DR Horton home in 2015. This house is complete garbage! From all of the interior blemishes, unskilled *** job day laborers did a horrible job, and the "builder grade" materials aren't suited for a dog house. We submitted a discrepancy list before moving in, per the contractual agreement. Three months later, at move in date, NONE of the issues had been fixed. They said they would take care of it, but they never did. In the 8 months... Read more

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I contracted on a new construction home with DR Horton in March 2016 at that time it was requested I pay $29,000 down which I did. My contract clearly had a financial contingency. In July I lost my job and was issued a denial from DR Horton Mortgage Lender, when I contacted my sales agent I was told my deposit isn't refundable and that "if they gave refunds to everybody who wanted out of a contract they would never close a deal". After... Read more

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My situation is currently going on! For the past 72 hours I have been unable to use water because of a backup at the street clean out. Ive called plumbers out 3 times this month and they say its a bad line set. DR Horton jist gives me lip service and nows starting to disregard my calls. This is ridiculous after closing on a $300,000 home only 3 months ago.

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