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1.7 Based on 67 reviews
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  • Customers like
    • Floorplan 7
    • As a dr horton homeowner i am family and help is there 3
    • Price 3
  • Customers don't like
    • No action on promises 5
    • Quality 5
    • Unethical 5

All i can say is buyer beware. We closed on June 24, 2016. We did a walk through the prior day and was told everything would be taking care of. It is like pulling teeth getting are issues taking care to in clude mix matched drawer pulls through out the house. We where told yesterday that we have been in the house for 30 days so we need to go through the warranty dept for repairs. That is BS! Warranty dept is for issues after all your original... Read more

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Be cautious if you are looking to purchase a home in Sebastian Cove, Saint Augustine Florida. We were promised an amenity center nearly 9 years ago and they have yet to even break ground. When asked about this the answer is always the same "we're looking at it we're getting estimates." It's not fair to those that have been living here for nine years to have no Amenity center and no clue as to when they will even start. Also the H away is... Read more

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Well,once again we have an issue with DR Horton. The tile in our house is the wrong color. Our contract states what we chose and it is the exact opposite. How does this happen?? This has been a very frustrating process. We had a sliding glass door put in backwards, we are already delayed 4 weeks and the tile that is installed is not what we chose or is stipulated in our contract. DR Horton makes it very clear to their buyers that everything... Read more

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i have buy D R Horton home for 350K size 3196 plan J, one year a go from very first week i move in we have A C not cooling on our master bad room and media , the A/c company AIR TRON don't install sufficient return air duct and don't want to fix it right and Blaming on not sufficient insulation in house its been over 12 month come and adjust thermostat and put ac to 68 to cool it , i check with over 15 neighbor in our community same plan have... Read more

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We bought a house in Reno, NV at The Cyan Heritage development. We were told on a Friday that our house was on time and then two days later all of a sudden they are a month behind. They have not done anything to make this right. We were told when our contract was signed that they are very diligent and ran on time if not a week late at most. We are not upset about the delay we are upset at the lack of communication and wrong information. We are... Read more

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Same problem here. DR Horton again. Two tires within a week and a half. I will be filing a complaint with the County if it happens again. This has now become a destruction of personal property issue because they are aware of what their employees are doing. There is no other exit so their mess all over the street is unavoidable!

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I've been in my DR Horton home-Corsica Elevation White Rock Estates-Killeen Tx for about 2 months and I just love it!!! Was actually concerned at first because of the bad reviews. My original sales person-Chelsea Huls made the experience easy. She was very knowledgeable in every aspect of the process. If there were any questions or concerns she was always there to explain it, if she did not know an answer or couldn't solve it she was able... Read more

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I'm trying to buy home in Houston. They have changed there stories like 6 times already and keep changing . There is no place to complain . Worst builders. I have bought 4 homes in past . This was the worst experience. The reasons they will give you are very ***. Horrible service

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Dr Horton - Review in Home Construction and Repair category from San Antonio, Texas
1 of 5

Do Not buy a Dr Horton Home! They knew about faulty water pipes well before they sold us our home in 2012. They couldn't care less about the damage and stress it I causing on our household. We have another leak in a portion of our unrepaired home from 2 weeks ago. No return phone calls, no return emails or texts. Do NOT buy DR Horton! We have begged for a response and nothing from DR HORTON. Read more

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Pray...Pray...Pray. Carpenters speak spanish and most do not understand English. Most specialty work is done by independent contractor. Haste creates waste. Big time. I will never build with a corporate builder again period.

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